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Privacy policy

Privacy policy – Moon Island

Last updated: 22 October 2026

Moon Island operates this website and online shop, including all related information, content, features, tools, products and services, in order to offer you a personalised shopping experience (the “Services”).

The Moon Island shop is powered by Shopify, a platform that allows us to provide our e-commerce services.

This Privacy Policy describes how we collect, use and share your personal information when you:

  • visit our site
  • use our services
  • make a purchase
  • communicate with us.

In the event of any conflict between our Terms and Conditions of Sale and this Privacy Policy, the latter prevails with regard to the processing of your personal data.

By using our services, you acknowledge that you have read this policy and accept the terms described.


1. Personal information collected

When we use the term “personal information”, we mean any information that identifies you directly or indirectly.

We may collect the following information:

Contact details

  • first and last name
  • billing address
  • delivery address
  • telephone number
  • email address.

Payment information

  • bank card information
  • payment confirmation
  • transaction history.

Payments are processed through secure providers. Moon Island never has access to full bank card numbers.

Account information

  • username
  • password
  • user preferences.

Order information

  • products viewed
  • products added to the cart
  • products purchased
  • order history.

Technical information

  • IP address
  • device type
  • web browser
  • operating system
  • browsing data.

2. How we collect this information

We may collect your information:

Directly from you

When you:

  • create an account
  • place an order
  • contact customer service
  • subscribe to a newsletter.

Automatically

While you browse, through:

  • cookies
  • similar technologies
  • analytics tools.

Through service providers

Some information may be collected by:

  • Shopify
  • payment providers
  • marketing tools.

3. How we use your information

We use your information to:

Provide our services

  • process your orders
  • manage payments
  • arrange delivery
  • manage returns.

Improve your experience

  • remember your preferences
  • recommend products
  • improve the site.

Marketing

We may send you:

  • promotional emails
  • commercial offers
  • information about our products.

You can unsubscribe at any time using the link in our emails.

Security

We use your data to:

  • prevent fraud
  • secure transactions
  • protect our services.

Legal obligations

We may use your data to comply with applicable law.


4. Sharing your information

We may share certain information with:

Service providers

For example:

  • website hosting
  • payment
  • delivery
  • marketing.

The Shopify platform

The Moon Island site uses the Shopify platform, which may process certain data to ensure the service works.

You can read their privacy policy:

https://privacy.shopify.com/en

Legal authorities

We may disclose certain information if the law requires it.


5. Links to third-party sites

Our site may contain links to other websites.

We are not responsible for the privacy practices of those sites. We recommend that you read their privacy policies.


6. Data of minors

Our services are not intended for people under 15 years of age.

We do not knowingly collect personal data relating to minors.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.


7. Data security

We implement technical and organisational measures to protect your information.

However, no method of transmission over the internet is completely secure.


8. Data retention

We keep your personal information only for as long as necessary to:

  • provide our services
  • comply with our legal obligations
  • resolve any disputes.

9. Your rights (GDPR)

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

  • right of access to your data
  • right to rectification
  • right to erasure
  • right to object
  • right to data portability.

To exercise these rights, you can contact us at:

contact@moon-island.fr

We may ask you to verify your identity before processing your request.


10. Complaints

If you believe that your data is not being processed in accordance with the regulations, you can lodge a complaint with:

Commission nationale de l'informatique et des libertés (CNIL)

www.cnil.fr


11. International data transfers

Some data may be processed outside the European Union by our service providers.

In that case, we use safeguards recognised by European regulations.


12. Changes to this policy

We may change this privacy policy at any time to reflect:

  • changes in the law
  • changes in our services.

The date of the update will be shown at the top of this page.


13. Contact

For any question about this privacy policy, you can contact us:

Moon Island

Email: contact@moon-island.fr
Telephone: 07 67 96 97 43

Address:
3 rue Victor Segalen
75020 Paris
France

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