Last updated: 22 October 2026
At Moon Island, we do everything we can to prepare and ship your orders as quickly as possible, to guarantee the quality and freshness of our products.
All orders are prepared within 1 to 3 working days after payment is confirmed.
Orders placed at weekends or on public holidays are processed on the next working day.
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number.
Delivery times may vary depending on where you live and the carrier used.
Estimated time:
2 to 5 working days
Estimated time:
3 to 7 working days
Estimated time:
5 to 12 working days
These times are indicative and may vary depending on logistics or customs conditions.
Free delivery on orders over €50.
Below €50: Standard delivery at €5.50.
Express delivery (1 to 2 working days): €8.79.
Standard Europe delivery (5 to 8 working days): €9.50.
Express Europe delivery (3 to 5 working days): €14.40.
The exact costs for your order are shown before you confirm payment. The times given on this page are estimates, counted from the dispatch of the order.
As soon as your order ships, you will receive a tracking number that lets you follow your parcel directly on the carrier's website.
If your parcel is:
delayed
lost
damaged
please contact us quickly at:
We will do what is needed to resolve the situation as quickly as possible.
It is the customer's responsibility to provide a correct and complete delivery address.
Moon Island cannot be held responsible for parcels not delivered because of an incorrect address.
If a parcel is returned to us because it was not collected or because of an incorrect address, re-shipping fees may be charged.
For any question about the shipping of your order, you can contact us:
Moon Island
3 rue Victor Segalen
75020 Paris – France
Email: contact@moon-island.fr
Telephone: 07 67 96 97 43
We will send you an email to reset your password
Your cart is currently empty!
Continue shopping
